FAQs

Can I specify a time for delivery?
Deliveries are typically made between the hours of 8:00 AM to 12:00 PM and 1:00 PM to 7:00 PM. We cannot guarantee an exact time delivery.


Can I send balloons to a hotel?
Yes, however, when placing your order please ensure you have included the full address of the hotel, telephone number, the recipient's room number (if known). Also confirm that the recipient will be at the hotel ALL day. Please note that orders will be delivered to the hotel reception.


Can I send balloons to a work / business address?
Yes, just make sure you include the company name, full address, floor number or room of the recipient. Deliveries will be made before close of business. If drivers cannot get into the buildings, they will leave the order with the receptionist.


Can I send balloons to hospitals?
Yes, but be sure to include the name of the hospital, the patient's name, department name and room number. Be aware that hospital DO NOT accept latex balloons. Also many ICU departments do not accept balloons of any type. Check with your hospital regarding their restrictions. Deliveries are made to a receptionist at the hospital and taken up to the room by a hospital helper. The signature of the person receiving the order will be accepted as proof of delivery.


Can I send balloons to my child at school?
You can if the school will accept delivery. Confirm with the school regarding their requirements. School deliveries are made to the Administration office and their personnel deliver the balloons and the signature of the person receiving the order will be accepted as proof of delivery. The Administration office usually sends a message to the student asking them to pick-up the balloons.


What is the balloon Float Time?
Latex balloons will usually last between 6-10 hours. Mylar balloons will usually last between 4-7 days. However, during hot weather and high altitudes can affect the balloons

BALLOON BOUQUETS ARE MEANT FOR INDOOR ONLY. Mylar and latex balloons do not react well outdoor.